Help center

I have lost my password, what do I do?

If you’re locked out of your account, don’t panic. All you have to do is click 'reset password' and the screen will redirect you to the easy recovery process. Hereby, a reset code will be sent to your email address and you’ll be able to regain access to your account by setting a new password.

How can I share media to my posts?

Please click the camera icon to take a new picture or use the paper clip icon to choose from your existing list of files, photos, and videos.

How do I remove somebody from my followers?

If you no longer wish to follow someone on Medical Pro Hub, go to their profile and simply press unfollow. Rest assured, the user will not be notified of your action.

How do I block someone on Medical Pro Hub?

You can block a user on our platform and restrict yourself from seeing their profile and posts altogether. To do this, simply go to their profile and click 'block'. In case you wish to unblock the person later, you will have to go to the block list and uncheck their name.

How do I ask the community a question?

All users have the opportunity to share what’s on their minds. On your home page, type your query in the dialogue box at the top and press ‘post’. You can also modify the settings and put your post to private if you only want your followers to view it.

I live in Bangladesh; can I still use your app?

Yes, absolutely. Medical Pro Hub is a global platform that can be used by anyone no matter which part of the world they reside in.